Mobile phone forensics has become more prevalent, with smartphone devices increasing in performance, data storage capacity, and overall capabilities. Operating across South Africa, Botswana, and internationally, our digital forensic investigators are specialists in mobile phone investigations. We preserve, extract, analyse, and report the electronic data retrieved from mobile devices for use in criminal, civil, corporate, and legal aid matters.

Specialist Mobile Phone Forensics

Our senior case managers will guide you through each stage of the comprehensive examination process, removing any complex jargon and ensuring you’re kept up to date at each phase.

Following strict forensic methodology on every investigation undertaken and The National Police Chiefs’ Council (NPCC) guidelines, ensures that any extracted data is forensically sound and can be used as admissible evidence in legal proceedings.

  • Examining and recovering digital evidence for use in legally aided cases, civil or criminal, defense or prosecution.
  • Determining whether data theft has occurred within your business.
  • Identifying illegal and indecent imagery.
  • Establishing the extent of a policy breach within your organisation.
  • Recovery of deleted or lost data.
  • Summary of mobile internet usage.
  • Production of photographs, videos, and call lists.
  • Determine the location of a phone at a specific time and date.

What data can be retrieved?

Depending on the case objectives of the client, it is possible to retrieve both live and deleted data from a smartphone.

  • SMS & MMS
  • Emails
  • Call history and voicemails
  • Photographs and videos
  • Internet history and bookmarks
  • WiFi history
  • Social media history
  • App installation history

JTAG Forensics

JTAG involves the disassembly of a mobile phone and the connection to test points or components on the motherboard in order to read data from the handset. A connection can be made using specialist adapters, micro-soldering wires, or a combination of the two. Wires can be de-soldered after data extraction to return the handset to its prior state. Using this method, we can extract data from handsets unsupported by forensic software along with PIN, pattern, or password-protected phones.

Chip-off Forensics

Chip-Off involves the removal of the flash memory chip from a mobile phone and the use of specialist hardware and software to read the data from it. Using this method, we can extract data from handsets unsupported by forensic software or JTAG along with PIN, pattern, or password-protected phones and damaged or otherwise non-working handsets.