The Human Security Dilemma

Seventy-nine percent of Information Security officers think human error is the root cause of information security failures (2007 Deloitte & Touche survey). No wonder security awareness is a top information security initiative. The problem is training often isn’t effective; it doesn’t stick. Busy schedules, information overload, and long gaps between trainings can make it hard for employees to learn the security information they need. And even when they do, it’s quickly forgotten.

The Security Mentor Difference

Small image of Security Mentor Phishing lesson. Copyright Security Mentor 2011.Learning is most successful when small bites of targeted information are given frequently and reinforced over time. This is especially true in today’s workplace where on average, employees get interrupted every 11 minutes and switch to a new task every 3 minutes. That’s why Security Mentor’s training is designed for how people learn and work.

Brief.  Ten-minute lessons fit busy work schedules.
Frequent.  Monthly training keeps security top of mind.
Focused.  Single-topic lessons are easy to learn and remember.

But a great training model alone is not enough, training must engage and Security Mentor delivers. Security Mentor’s rich media, Flash-based lessons capture interest. Our instructionally designed, interactive content promotes learning by doing. And real-world scenarios, current security content and compelling games make training memorable and relevant. Because it’s Web-based, it can be accessed anytime, anywhere — increasing participation and reducing costs.

How Our Security Awareness Training Works

Security Mentor’s security awareness training is available as a service from Security Mentor’s website or as SCORM-compliant lessons hosted on your internal, corporate Learning Management System (LMS). Each month employees get a new security awareness lesson, which takes 10 to 12 minutes to complete. From their account, employees are able to access current and past lessons, view their training status, and access resources and services. The Security Mentor LMS tracks each employee’s progress and completion of lessons. Managers can view reports on employee training at varying levels of detail from company down to individual employee performance.

Security Mentor Features

Security Mentor offers many features designed to engage trainees, increase training effectiveness, and reduce the burden on security staff. Features include:

Security Mentor bullet graphicGamification. Security Mentor’s gamification rewards employees for their training accomplishments, building on the foundation that success is a strong motivator. Employees earn points for each lesson completed and are awarded badges for their training achievements. Not only can trainees see how they are doing individually, groups compete with one another across the organization.
Security Mentor bullet graphicPolicy Hosting and Management. The Policy Tracking and Management Service provides a single portal for clients to manage training and security policy compliance. A summary of features includes:

  • Customer security policies hosted on Security Mentor’s Cloud
  • Browser-based policy viewing, assent, and administration
  • Ability for employees to review policies on demand in an easy to use interface
  • Emails notifications informing employees about new and past-due policies
  • Real-time reports available to administrators
  • Capability to export reports that detail compliance with security policies
Security Mentor bullet graphicSection 508A Compliance. Security Mentor lessons are Section 508 compliant so that all users regardless of their disability status, can take Security Mentor’s training.